Ticketing Australia
Past Conference 2019
The inaugural Ticketing Professionals Conference was held in November 2019.
2019 Conference Schedule
DAY 1
Welcome
Jo & Angela
9:45am
The courage to change
Dave Wakeman
10:00am
Morning Tea sponsored by Eventfinda
11:00am
Autism friendly/Relaxed performances & Every day accessibility
Nicole Rogerson
11:30am
The future of ticketing
Cameron Hoy
11:30am
We're more likely to survive a plane crash that click a banner ad
Amy Maiden
11:30am
Enhancing the customer experience & using customer review sites
Simon Mabb
12:30pm
The challenges om sports
Dave Wakeman, Derek Palmer
12:30pm
Business intelligence in a ticketing world
Lewis Upton-Davis
12:30pm
Fail Fair
Adam Seymour, Karley Mejlak
12:30pm
Lunch sponsored by Tickets.com
1:00pm
"If you're not remarkable, you're invisible"
Flanners
2:15pm
Evolution of Ticketing: A personal journey
Mark Heaton
2:15pm
Talk with INTIX/TPC/TixProfau
Jo, Andrew, Derek, Maureen
2:15pm
Afternoon Tea sponsored by Ticketmaster
3:15pm
Daily Wrap
Jo & Angela
4:45pm
TicketSearch Presentation
5:00pm
Cocktail Party sponsored by TicketSearch
5:15pm
DAY 2
Breakfast sponsored by Vivaticket
8:30am
Welcome
Jo & Angela
9:15am
Let's be more like airlines
Andrew Thomas
9:30am
Lies, damned lies & digital metrics
Stuart Buchanan
9:30am
Audiences audiences everywhere
Ronit Fazekas
9:30am
Morning Tea sponsored by Sydney Coliseum Theatre
10:30am
Extract value from your data - How to make it work for you
Einar Saevarsson
11:00am
Deepening engagement, building loyalty
Amalia Hordern.
11:00am
Marketing under pressure: Australia's 11th hour ticket buying culture
Alana Hay
11:00am
Let's talk about the D word
John Prince, Ryan Kinghorn
12:00pm
Improving accessibility for people with a disability
Liz Martin, Accessibility Advisors
12:00pm
What are people complaining about?
Kim Tran.
12:00pm
Lunch sponsored by Ticketbooth
1:00pm
Strategies for Fraud Prevention
Steven Baillie, Nick Falzon, Simon Mabb
2:15pm
Open to all: An Australian open case study
Melissa Nigro
2:15pm
Accessible Arts Workshop
Liz Martin, Accessibility Advisors
2:15pm
Thank to our 2019 sponsors and exhibitors
social sponsor – TicketSearch
sponsors and exhibitors
Activity Stream | Vivaticket|Tickets.com |TodayTix | PII | Tix Group
Ticketbooth| Booking Protect |Secure My Booking | Travel Zoo
Ticketmaster | Eventfinda | Red 61 | Tessitura| PatronBase
Supporters
INTIX | Ticketing Professionals UK | Stay22
2019 Gallery
