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Morbi molestie eu ex sit amet imperdiet. Nullam commodo semper orci a euismod. Phasellus accumsan lectus accumsan, viverra odio non, feugiat nulla. In hac habitasse platea dictumst. Fusce fermentum risus lacus, at feugiat mi vehicula non. Integer a libero vitae lorem cursus ultrices ultricies et ipsum. In sed quam diam. Curabitur fermentum mattis vehicula. In sodales nunc egestas est eleifend pharetra. Mauris convallis tempor imperdiet. Interdum et malesuada fames ac ante ipsum primis in faucibus.
An in-depth look at emerging trends reshaping how fans discover, purchase, and experience live events — from dynamic pricing models to mobile-first ticketing and beyond.
How venues and promoters are investing in the end-to-end fan journey — reducing friction at the gate, personalising communications, and building loyalty beyond the transaction.
A frank conversation about first-party data strategy, privacy regulation compliance, and how ticketing technology can turn audience data into better outcomes for artists, venues, and fans.
A candid discussion on the rise of dynamic pricing — when it works, when it backfires, and what the industry can learn from markets where it’s been embraced or rejected.
An overview of the evolving regulatory landscape around ticket resale in Australia and globally — and what venue operators, promoters, and platforms need to do to stay ahead.
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Morbi molestie eu ex sit amet imperdiet. Nullam commodo semper orci a euismod. Phasellus accumsan lectus accumsan, viverra odio non, feugiat nulla. In hac habitasse platea dictumst. Fusce fermentum risus lacus, at feugiat mi vehicula non. Integer a libero vitae lorem cursus ultrices ultricies et ipsum. In sed quam diam. Curabitur fermentum mattis vehicula. In sodales nunc egestas est eleifend pharetra. Mauris convallis tempor imperdiet. Interdum et malesuada fames ac ante ipsum primis in faucibus.
Ticketing Services Manager | Ensemble Theatre
Managing Director, Ticketmaster Australia
In his role, Gavin oversees the company’s strategy, partnerships, products, and ticketing solutions, ensuring a seamless experience for clients and fans across the Australian market.
Gavin is a seasoned professional in venue, business management, and sports administration. His diverse experience showcases his versatility and expertise in various aspects of the industry.
He is best known for instilling a culture of excellence and fostering a partnering mindset to align strategies and consistently deliver value for stakeholders and clients. His commitment extends to volunteering for the Venue Management Association, where he contributes as a member of the Venue Management School Advisory Board and lectures annually, reflecting his deep passion for the industry.
Coming soon!
CHAIRMAN | LIVE NATION AUSTRALIA & NEW ZEALAND
Michael Coppel has been one of the most prominent and active concert promoters and theatrical producers in Australia and New Zealand for more than 40 years.
Coppel’s Melbourne-based company – Michael Coppel Presents (MCP) – presented several hundred concert performances each year for over 35 years, touring a variety of artists from all genres of contemporary music throughout Australia and New Zealand, at both indoor and outdoor venues.
Career highlights have included the mega-stadium tours by U2 in 1994, 2006, and 2010, as well as the most successful Australian arena tour ever, Pink’s 2009 Funhouse Tour, which sold out 58 arena shows around Australia and played to a collective audience of over 650,000 people, as well as Pink’s 2024 Summer Carnival Tour, which became the biggest-selling Australian and New Zealand tour ever for a female artist, and marked the most stadium concerts performed by a single artist ever across Australia and New Zealand.
Amongst the other major artists presented by MCP were Beyonce, Rihanna, Tina Turner, Metallica, Pearl Jam, Red Hot Chili Peppers, Eric Clapton, Roger Waters, Taylor Swift, Katy Perry, Foo Fighters, Lady Gaga, Celine Dion, Whitney Houston, Kanye West, Matchbox Twenty, Joe Cocker, Simply Red, Barry Gibb, James Taylor, Crowded House, Neil Finn, Eurythmics, Public Enemy, Jay Z, Kanye West, Eurythmics, Roxy Music, Paul Simon, Janet Jackson and Cher.
In April 2012 MCP was acquired by global promotion heavyweight Live Nation, with Coppel appointed as President and CEO of the Australian joint-venture, and that company has since expanded operations to become the dominant promoter in Australia and New Zealand.
Today, Coppel acts as the Chairman of Live Nation Australia and New Zealand. Recently, Live Nation Australasia’s (LNA) major tours have included Roger Waters The Wall, P!nk, Madonna, Justin Timberlake, Bruno Mars, Sting and Paul Simon, and numerous others.
In his career, Coppel has also produced many major open-air festivals, including Narara ’83 and ’84, Apollo 97 (Australia’s first EDM event), Livid and V Festival, whilst simultaneously building a significant list of international theatrical production credits.
In 2004 and 2005, Coppel produced the smash hit musical by Queen and Ben Elton – We Will Rock You – which played to more than 750,000 people during its Australian season, followed by a successful Tokyo season.
Other productions have included Miss Saigon, which toured Australia for two years, Mamma Mia, and the Australian productions of SPAMALOT, Agatha Christie’s The Mousetrap and A Murder is Announced, The Graduate and Waiting for Godot.
Coppel’s current theatrical producer credits include the current hugely successful Australian and New Zealand production of Matilda, the recent national tour of Fawlty Towers and the 2017/18 production of Mamma Mia.