Past Conference 2019

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The inaugural Ticketing Professionals Conference was held in November 2019.

2019 Conference Schedule

DAY 1

Welcome

Jo & Angela

9:45am

The courage to change

Dave Wakeman

10:00am

Morning Tea sponsored by Eventfinda

11:00am

Autism friendly/Relaxed performances & Every day accessibility

Nicole Rogerson

11:30am

The future of ticketing

Cameron Hoy

11:30am

We're more likely to survive a plane crash that click a banner ad

Amy Maiden

11:30am

Enhancing the customer experience & using customer review sites

Simon Mabb

12:30pm

The challenges om sports

Dave Wakeman, Derek Palmer

12:30pm

Business intelligence in a ticketing world

Lewis Upton-Davis

12:30pm

Fail Fair

Adam Seymour, Karley Mejlak

12:30pm

Lunch sponsored by Tickets.com

1:00pm

"If you're not remarkable, you're invisible"

Flanners

2:15pm

Evolution of Ticketing: A personal journey

Mark Heaton

2:15pm

Talk with INTIX/TPC/TixProfau

Jo, Andrew, Derek, Maureen

2:15pm

Afternoon Tea sponsored by Ticketmaster

3:15pm

Keynote: Dynamic Pricing is a mistake (& other poor choices in you youth)

Nick Falzon

3:45pm

Daily Wrap

Jo & Angela

4:45pm

TicketSearch Presentation

5:00pm

Cocktail Party sponsored by TicketSearch

5:15pm

DAY 2

Breakfast sponsored by Vivaticket

8:30am

Welcome

Jo & Angela

9:15am

Let's be more like airlines

Andrew Thomas

9:30am

Lies, damned lies & digital metrics

Stuart Buchanan

9:30am

Audiences audiences everywhere

Ronit Fazekas

9:30am

Morning Tea sponsored by Sydney Coliseum Theatre

10:30am

Extract value from your data - How to make it work for you

Einar Saevarsson

11:00am

Deepening engagement, building loyalty

Amalia Hordern

11:00am

Marketing under pressure: Australia's 11th hour ticket buying culture

Alana Hay

11:00am

Let's talk about the D word

John Prince, Ryan Kinghorn

12:00pm

Improving accessibility for people with a disability

Liz Martin, Accessibility Advisors

12:00pm

What are people complaining about?

Kim Tran

12:00pm

Lunch sponsored by Ticketbooth

1:00pm

Strategies for Fraud Prevention

Steven Baillie, Nick Falzon, Simon Mabb

2:15pm

Open to all: An Australian open case study

Melissa Nigro

2:15pm

Accessible Arts Workshop

Liz Martin, Accessibility Advisors

2:15pm

The Elevator Speech - The Conspiracy - The Magic

Maureen Andersen

3:15pm

Thank to our 2019 sponsors and exhibitors

social sponsor – TicketSearch

sponsors and exhibitors

Activity Stream | Vivaticket|Tickets.com |TodayTix | PII | Tix Group

Ticketbooth| Booking Protect |Secure My Booking | Travel Zoo

Ticketmaster | Eventfinda | Red 61 | Tessitura| PatronBase

Supporters

INTIX | Ticketing Professionals UK | Stay22

2019 Gallery

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