Kelly McDonnell

Senior Ticketing Manager | Untitled Group

As Senior Ticketing Manager at Untitled Group, Kelly plays a key role in shaping seamless ticketing experiences across some of Australia’s most prominent live events and festivals such as Beyond The Valley, Wildlands Festival, alongside record breaking tours across Australia.

Recently at Untitled Group, Kelly played a pivotal role in selling out the 2025 Beyond The Valley edition in under an hour and posting the highest pre-sale sign-up numbers in its ten-year history. Kelly champions the development and execution of data-driven ticketing strategies, overseeing customer experience to shape and develop initiatives that maximize both attendance and customer satisfaction. Kelly’s leadership extends to managing on-site ticketing operations—spanning box office management, ingress efficiency, and accreditation processes—ensuring smooth delivery for hundreds of thousands of event goers each year.

Recognized for her adaptability, problem-solving skills, and forward-thinking mindset, Kelly is a respected voice in the ticketing industry, committed to advancing best practices and enhancing the live event experience for all.