Vanessa Knox

Ticketing Manager | Michael Cassel Group

Vanessa has over 25 years in event ticketing ranging from musical theatre, to concerts, sports and festival ticketing.

Vanessa is currently Ticketing Manager at Michael Cassel Group. She started her career in ticketing at Ticketmaster, moving her way up from Call Centre Casual to Box Office Manager, before moving on to her first of three Sydney Festivals. Other ticketing roles have included Ticketing Manager at ANTIX Management, Ticketing Services Manager at City Recital Hall and Guest Ticketing Coordinator for Sydney Worldpride. Vanessa also has vast experience working in Front of House and on Stage Door at Sydney’s Capitol and Sydney Lyric Theatres.

Additionally, Vanessa is the very proud sister of her adult Autistic brother Graham. Over the years she has learnt a lot from Graham, and how to best prepare and accommodate his needs when accompanying him to the theatre or similar entertainment. Her extensive time working in theatre box office has also given her valuable experience in handling and resolving many scenarios people with a disability and the people who accompany them face.